99% of SocialCzar customers' orders are processed succesfully. When you place an order we will start processing it immediately and we will deliver it as soon
as possible making everyone happy! In the rare case you’re one of the unlucky 1% that is having issues, here’s some information on our refund policy and how it works.
The first step is to contact our support team!Most problems can be solved with a simple email. If you’re having trouble, just reach out, we’re here to help. Our support team will do everything they can to ensure you’re happy. Sometimes that means issuing a refund.
Reasons you won’t receive a refund
- If your followers, likes or view count drops – we’ll refill it for you for free as per our Refill Policy
- Your account gets suspended or content is removed by the social network. (sorry but this happens occasionally and we cannot control it).
Reasons you may receive a full or partial refund
- We are unable to deliver your order due to problems with our system
- We are unable to deliver your order due to problems with your account or confusion regarding our products and delivery has not begun.